How long does an OS reload take?

Our guarantee is 24 - 48 hours but we average between 2-8 hours.

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May I get more IP's from GuardianHost?

Yes. Submit a support ticket and select "Additional IP request" from the categories....

Is there an overage rate if I exceed my allotted bandwidth?

$.35 / GB

How do I cancel my server?

Please submit a ticket and specify "cancellation" and the server in the subject....

Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.

When do I have to cancel my server if I do not wish to be billed again?

We need at least 72 hours notice in the form of a cancellation ticket submitted from your...