May I run my own name servers?

Yes. While we highly recommend using our name servers, if you have a specific need, we do not prevent customers from hosting their own.

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Do you prorate if I cancel before my billing date?

No. Billing is done on a monthly cycle.

How are security patches handled?

Every server will have all the known security patches and safe OS patches applied before you gain...

Do you have any monitoring systems in place to watch for DoS/DDoS, repetitive scans, etc, on your network?

Absolutely. We do monitor the network proactively to prevent any such attacks whenever possible....

How do I cancel my server?

Please submit a ticket and specify "cancellation" and the server in the subject....

May I get more IP's from GuardianHost?

Yes. Submit a support ticket and select "Additional IP request" from the categories....