May I run my own name servers?

Yes. While we highly recommend using our name servers, if you have a specific need, we do not prevent customers from hosting their own.

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Do you prorate if I cancel before my billing date?

No. Billing is done on a monthly cycle.

Is GuardianHost going to perform the backups for my server?

No. Performing regular backups is the responsibility of our customers and is highly recommended.

Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.

How do I cancel my server?

Please submit a ticket and specify "cancellation" and the server in the subject....