May I run my own name servers?

Yes. While we highly recommend using our name servers, if you have a specific need, we do not prevent customers from hosting their own.

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Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.

Will GuardianHost install SSL (Secure Socket Layer) certificates on my server?

If you provide the SSL certificate, we are happy to install it for you via a paid support ticket.

How long does an OS reload take?

Our guarantee is 24 - 48 hours but we average between 2-8 hours.

May I get more IP's from GuardianHost?

Yes. Submit a support ticket and select "Additional IP request" from the categories....

Do you prorate if I cancel before my billing date?

No. Billing is done on a monthly cycle.