Is GuardianHost going to perform the backups for my server?

No. Performing regular backups is the responsibility of our customers and is highly recommended.

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Do you prorate if I cancel before my billing date?

No. Billing is done on a monthly cycle.

Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.

What TCP/UDP/ICMP traffic do you filter?

We filter a small number of ports in order to properly enforce our Acceptable Usage Policy and to...

Will GuardianHost install SSL (Secure Socket Layer) certificates on my server?

If you provide the SSL certificate, we are happy to install it for you via a paid support ticket.

How are security patches handled?

Every server will have all the known security patches and safe OS patches applied before you gain...