What is the typical turnaround time for ticket requests?
We have a 24-hour guarantee for replies submitted via the ticketing system but it is typically a far more rapid process.
Was this answer helpful?
Our guarantee is 24 - 48 hours but we average between 2-8 hours.
You can place the order for your new server at least 10 days before your current server...
No. Billing is done on a monthly cycle.
If you provide the SSL certificate, we are happy to install it for you via a paid support ticket.
We need at least 72 hours notice in the form of a cancellation ticket submitted from your...