Knowledgebase

What is the typical turnaround time for ticket requests?

We have a 24-hour guarantee for replies submitted via the ticketing system but it is typically a far more rapid process.

No. Performing regular backups is the responsibility of our customers and is highly recommended.

Yes, SPF records are supported on our servers through the hosting control panel. If you are...

Control panels were designed to make the lives of both the server administrator and the...

No. Each server is given a generous amount of bandwidth per month included in the plan, and can...

Every server will have all the known security patches and safe OS patches applied before you gain...