When do I have to cancel my server if I do not wish to be billed again?

We need at least 72 hours notice in the form of a cancellation ticket submitted from your GuardianHost Support portal to be sure you are not billed again

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Do you prorate if I cancel before my billing date?

No. Billing is done on a monthly cycle.

Is there an overage rate if I exceed my allotted bandwidth?

$.35 / GB

Will GuardianHost install SSL (Secure Socket Layer) certificates on my server?

If you provide the SSL certificate, we are happy to install it for you via a paid support ticket.

How long does an OS reload take?

Our guarantee is 24 - 48 hours but we average between 2-8 hours.

Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.