When do I have to cancel my server if I do not wish to be billed again?

We need at least 72 hours notice in the form of a cancellation ticket submitted from your GuardianHost Support portal to be sure you are not billed again

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Do you have any monitoring systems in place to watch for DoS/DDoS, repetitive scans, etc, on your network?

Absolutely. We do monitor the network proactively to prevent any such attacks whenever possible....

Will GuardianHost install SSL (Secure Socket Layer) certificates on my server?

If you provide the SSL certificate, we are happy to install it for you via a paid support ticket.

How long does an OS reload take?

Our guarantee is 24 - 48 hours but we average between 2-8 hours.

How does GuardianHost detect intruders (hackers)?

We utilize various forms of Network IDS and monitoring but the security of your server is the...

May I get more IP's from GuardianHost?

Yes. Submit a support ticket and select "Additional IP request" from the categories....