When do I have to cancel my server if I do not wish to be billed again?

We need at least 72 hours notice in the form of a cancellation ticket submitted from your GuardianHost Support portal to be sure you are not billed again

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Does GuardianHost have name servers for its customer's use?

Yes. In addition, there is no cost to use our nameservers.

Is there an overage rate if I exceed my allotted bandwidth?

$.35 / GB

How long does an OS reload take?

Our guarantee is 24 - 48 hours but we average between 2-8 hours.

Is GuardianHost going to perform the backups for my server?

No. Performing regular backups is the responsibility of our customers and is highly recommended.