Monday, January 14, 2013
Update: 01-14-2013 15:56 EST At this time this issue has been resolved. We have recently discovered a bug with a series of servers and are activiely patching them. The following servers have been effected by this patch. server557.guardianhost.com server558.guardianhost.com server590.guardianhost.com server609.guardianhost.com server610.guardianhost.com server668.guardianhost.com...
Tuesday, July 24, 2012
We need to schedule a maintenance for July 24, 2012. During this window we will be upgrading the JUNOS version on our distribution routers. This upgrade is required to address a bug that we have encountered in the software version that these devices are currently running. We will be shifting traffic off of each router, upgrading the software on it, then shifting traffic back onto it....
Wednesday, July 18, 2012
We are updating the registrar on record for domains registered with us and will be sending the following email to our customers within the next two weeks. This notification is required by ICANN's rules and policies. You can find more information here: http://www.icann.org/en/resources/registrars/accreditation/updates This change has absolutely no impact on your Domain Names and there will...
Saturday, July 14, 2012
We will be putting our support system into maintenance mode today (July 14, 2012) as we perform some routine tasks and upgrades to our systems. Should you need our support during this time, please email us at support@guardianhost.com with your requests. Thank you for being an awesome GuardianHost Networks customer!
Tuesday, June 26, 2012
We will be migrating from our current system to an all New EPP System that offers a faster and more streamlined .UK Domain Name Registration and Transfer process, amongst many other features. In order to carry out this upgrade successfully, we have scheduled a downtime for the .UK EPP Migration on the June 26, 2012 at 08:30 UTC. You and your customers will not be able to Register,...
Wednesday, April 11, 2012
We have scheduled a network maintenance event on April 13th, 2012. Our Virginia data center will be undergoing maintenance on April 13th from 1am - 6am EST. The routers within the data center will be undergoing a code upgrade to fix a bug within the most current release of the router software. Although we do not foresee any issues, there will be 4 periods of brief latency and/or packet...
Sunday, March 18, 2012
We have recently patched all GHN Windows servers to address a concern revealed Tuesday regarding RDP services. We do not expect any down time as a result of this urgent patch however we will be cycling each server's front facing ports during their regular maintenance window. Information about this specific vulnerability is available here:...
Thursday, March 8, 2012
Good bye to 877-932-0005 We will be deprecating our 877 service in the next few weeks in favor of more responsive and cost effective communication tools. For those of you that might still be charged for long distance calls to us, we will offer a scheduled callback system so that your account handler can call you on our dime thus alleviating any long distance charges for you. We hope...
Wednesday, November 23, 2011
We have begun to recieve and track what we believe to be an intrusion attempt on one or more of our servers originating from an IP block designated for TR /Turkey. We have blocked the range from access to our servers at this time. If you believe this has negatively effected your access to services hosted with us, please open a support ticket and provide your effected IP address so that we...
Tuesday, November 1, 2011
We recently became aware of a problem with our email piping system involving replies to tickets via email. We have found and corrected the problem. We apologize for any inconvenience you may have experienced.